The health and safety of our visitors, customers and staff is of the utmost importance to us, so we’re also taking additional precautions. As a home improvement company it’s obviously not possible for many of our team members to work from home, and as such we are keeping an extra close eye on everyone. We’re enforcing a rigorous hand washing and hygiene policy, asking any employees who have recently returned from higher-risk countries to self-isolate and work from home for an extended period and carrying out conference calls rather than face-to-face meetings wherever possible. Any employees feeling unwell or showing any symptoms will be asked to stay at home and self-isolate, with our full support.
We have contacted our suppliers who have assured us they are all operating as normal and there are no issues with deliveries.
Our installation team are working as normal and we are still scheduling installations indefinitely.
At the time of writing, our plan is to enact an appointment-only policy at our showroom in Heswall. This is to reduce the number of people in the showroom at one time. There are hand washing facilities at our showroom and you’ll be advised to wash your hands upon arrival. Hand sanitiser is also readily available. Please do not be offended, but we will be keeping a distance from all persons in the showroom.
If you are feeling unwell, experiencing any symptoms or have recently returned from a high-risk country we would ask you to stay at home rather than paying us a visit – you can find further information here. If you would like more information on any of our products we can easily provide it via email, and our knowledgeable team will be on hand to answer any questions you may have by phone. As and when it becomes necessary to restrict visitor access or close our showroom, we will do so and of course keep you informed, but until then we are keeping calm and carrying on.
We’ve weathered several global crises since our company was first established in 1984, and we’re hopeful that with a combination of hard work by our fantastic team, support from our wonderful customers and the North West’s spirit and determination, we’ll get through this too. Thank you for bearing with us and for your continued support.
If you have any queries, please contact us on 0151 342 2266.
The Team at John Knight Glass